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How to make your website more interactive for clients

15 May, 2023 · 5 min read·Website design
How to make your website more interactive for clients
Learn how to increase client engagement on your website with these tips on making it more interactive. From social media integration to interactive design elements, we've got you covered.

A website is often the first interaction between a business and its customers. That’s why it is crucial to make your site interactive and engaging. 88% of marketers find that interactive content helps set them apart from their competitors. An interactive website enhances the user experience and increases the chances of turning visitors into customers. 

This blog will explore the importance of an interactive website. We’ll also provide practical tips for making your website more engaging, interactive, and successful. By implementing the strategies discussed in this post, you can create a website that fosters interaction. As a result, you can engage visitors and increase conversions.

Why's an interactive website so important?

Sometimes websites settle for being bland and static, when they should be an interactive and engaging platform that encourages your audience to take action. With today's steep online competition, having an interactive website design is crucial for attracting and maintaining clients and encouraging them to engage with your business. An interactive website enhances the user experience and can lead to greater conversion rates.

Making your website more interactive may seem challenging at first, but it's not as difficult as it sounds. Incorporating the right design and features can make all the difference, from simple interactive elements like animations to more complex interactive systems like chatbots, forms, and social aspects that let users share their experiences. Every element adds to the interactivity of the website. The more interactive your site is, the more enjoyable it is for the user.

Having engaging content is vital for website interactions, as it allows your audience to engage with the website actively. Boring, monotonous content can turn off users. In contrast, interactive content like quizzes, surveys, generators, and calculators can engage users and keep them returning to your site, leading to greater loyalty and allegiance. Interactive content may seem like a costly or time-consuming investment, ut in the long run, it’s a more cost-effective way to keep your audience engaged and returning for more.

Engage clients fast

Creating engaging and interactive content

No matter your field, your company is likely facing fierce competition for attention from potential clients. That’s why the importance of having an interactive website can’t be stressed enough. An interactive website is one where the user becomes more than just a passive viewer, but a part of the experience. It fosters a sense of engagement. This, in turn, results in increased user engagement and leads. When you're able to convert those leads, you get more revenue for your business.

Creating engaging and interactive content keeps visitors' attention on your website. So include multimedia elements such as videos, images, and infographics. Incorporating these elements provides users with various mediums through which to consume your message. Consequently, this increases the likelihood that they will stick around and return to your site in the future.

Using chatbots and conversion forms to foster interaction

Chatbots and conversion forms are essential tools for fostering interaction on a website. These features can help clients engage with business owners. Chatbots allow businesses to quickly and efficiently engage in one-on-one conversations with customers, providing personalized assistance and resolving concerns.

Conversion forms, on the other hand, are online forms. They let users submit their contact information in exchange for something of value, like an ebook, free trial, or discount. By collecting information like names, email addresses, and phone numbers, businesses can tailor subsequent communication to specific customers and provide more personalized experiences. You can also use the information collected in conversion forms to create targeted email campaigns, encouraging further engagement and interaction.

Integrating chatbots and conversion forms creates a seamless experience for customers, bringing them closer to the businesses they work with. It also streamlines business operations by allowing the automation of common customer service queries, freeing up the time of customer service representatives for more complex issues. Ultimately, chatbots and conversion forms can be incredibly impactful for business growth.

Implementing animations and interactivity with javascript

JavaScript has made it easier to create engaging and interactive websites. It is a client-side programming language, meaning it runs on the user's computer instead of the server. With this, designers can implement interactive features on a website without causing a slowdown in loading time.


Through JavaScript, you can implement animations. Animations can trigger a feeling of liveliness on your website, making it more engaging and memorable for visitors. Animations can range from small hover effects to full-page animations that tell a story about your brand. These animations can be triggered by user interaction. For instance, if they hover over an element or click on a button.

Sliders and carousels

Another interactive feature that can be implemented with JavaScript is sliders and carousels. These are great for displaying multiple images or pieces of content in a confined space. Users can interact with the sliders by clicking through images or dragging an element left or right. This can keep your visitors engaged with your content for longer periods.

Interactive forms

JavaScript is also great for implementing interactive forms. Traditional forms can be boring and often cause users to abandon them without submitting their information. But when you implement interactive forms? You then make it easier for users to interact with your website and complete their desired tasks. Include features like form validation, real-time feedback, and progress bars. These help users know what to expect and how much more they need to complete a form. As a result, interactive forms increase the chances of visitors completing actions on your website, leading to more conversions.

Creating a community for interaction through social features

Building real, human connections can help create a more vibrant and active community and give users a reason to keep coming back to your website. A popular way to create a community for interaction is through social features. 

Social media feeds

Social media platforms such as Facebook, Twitter, and Instagram have millions of active users each day. These platforms make it easier to connect with your target audience. Integrating social media feeds onto your website can be a great way to promote user engagement and increase website traffic.

User-generated content

Another strategy to build a community is through user-generated content. This can be blog comments, reviews, and testimonials. This can even include user-submitted photos or videos. Through UGC, users can contribute to your website. And you empower them to feel like part of your brand, which can improve their loyalty and commitment. Remember also to ensure that the content submitted is moderated for inappropriate content or bad language.


Gamification is another interactive element that has been gaining a lot of popularity. Many websites are adding game-like elements to their user experiences. They award points, badges, or other rewards for completing certain tasks or actions, and can greatly increase engagement. And you encourage users to return to the site. So how do you implement gamification on your website? You’ll need to identify the actions or behaviors that you want users to perform and then create a reward system that encourages them to do so.

Events and meetups 

Lastly, don't underestimate the power of events or meetups. Hosting an event or a meetup can be a great way to build a community. You can also create online forums or groups. These allow users to engage in discussions. They can exchange information or insights and connect with other users who share similar interests. 

Next steps for making your website more interactive

By implementing the strategies discussed in this blog post, you can significantly improve the interaction of your website. In turn, you can create a more engaging experience for your visitors. So what are the next steps you can take?

First, note that an interactive website is not a one-and-done process. It requires ongoing attention and updates to maintain the smooth functioning of its interactive features. That’s why you must periodically evaluate your website's user engagement and interactions. This is so you can see improvements you can make.

Next, look for innovative ways to enhance user experience and engagement. Consider emerging technologies. For instance, virtual or augmented reality can add an extra layer of engagement to your site. Mobile optimization is another important consideration as more and more people access websites on their smartphones.

Finally, it is important to strive for authenticity in your website's interactive features. The purpose of interactivity is not to deceive or manipulate your visitors. Instead, it aims to create a meaningful connection that fosters a sense of loyalty to your brand. From chatbots to community forums, all interactive features should be designed with the user in mind and deliver value.

Create an interactive site with B12

Building an interactive website takes time, effort, and dedication. But the payoff is significant. When done right, an interactive website can fulfill the needs of both the business and the customer. And this results in a mutually beneficial relationship. So take the necessary steps to make your website more interactive and watch as your brand becomes more engaged with its audience and grows its online presence.

At B12, we can help you launch a professional and engaging website in 30 days or less. Start by seeing a free draft in 60 seconds, then work with our team to personalize and refine it. Our expert web designers can help you implement the interactive features you need to engage your audience, capture leads, and acquire more clients for your business. 

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