Ariglad is an AI-powered knowledge base assistant. It automatically creates and updates your articles from support tickets and product releases, ensuring your customers always have the most accurate and up-to-date information. No more manual updates or outdated content. Ariglad automates knowledge base management, saving you time and effort.

FEATURES:

• Can examine support tickets and more
• Saves time
• SOC2 and GDPR compliant
• Third-party integrations
• AI suggestions

FAQs about Ariglad:

Does Ariglad integrate with popular customer support platforms?

Yes, Ariglad does integrate well with many customer support solutions, including Zendesk and it is also compatible with Slack. This means that Ariglad can be connected directly to your channels, allowing it to analyze your customer interactions and product data in real-time. In this way, Ariglad can give you further suggestions as well as update your knowledge base to ensure its relevance.

Can Ariglad create new articles from scratch, or does it primarily update existing ones?

Ariglad can do both! Using customer queries and trends, it can suggest new articles. And it can also restructure existing articles to make sure that they are up-to-date with the most recent information. You will also get a list of recommended articles with editing suggestions, which you may approve for automatic publication to your knowledge base.

How can Ariglad save time and improve efficiency for my support team?

Ariglad can be very useful for your support team by automating the process of updating your knowledge base, thus saving you time. Rather than spending time manually going through the articles and ensuring that they have been updated, Ariglad can do it for you. This means your team can focus on more sophisticated problems and answer your customers’ inquiries more promptly.

Is Ariglad easy to set up and use?

Yes, Ariglad is designed to be easy to set up and use. Once you connect it to your customer support platform, it can automatically start analyzing your support tickets and creating or updating articles. This means you don't have to spend time manually inputting data or worrying about keeping your knowledge base up-to-date.

Does Ariglad offer a free trial or demo?

Yes, Ariglad offers a free trial so you can see firsthand how it can benefit your team. Simply sign up for a free trial to test it out with your own data. If you'd like a personalized demonstration, you can book a demo. Their team can show you how Ariglad works and how it can specifically address your team's needs.